Booking and Cancellation Policies

The group class schedule is updated monthly. To book classes, request appointments and view your schedule, take advantage of our online scheduling system OR ensure you pre-book your sessions with your instructor.

 

• Please note there are certain classes which are labeled as "registered sessions" and must be pre-paid prior to session start date. To avoid disappointment, please register early. Registration cut off is one week prior to class start date. Punch pass packages cannot be used for these particular classes. If you miss a class during this session, it cannot be carried into the next session. If there is room in another registered class in that same session, with permission, you may be able to make up that class (space is not guaranteed).

 

• Group classes are offered at three levels: essential, essential/intermediate, and intermediate. New clients are kindly requested to start with an introductory private session so that you can learn the basic principles and best understand some of the essential movements and proper modifications prior to joining a group. Your instructor can help you determine when you are ready to move into a group setting.

 

• If you are unable to attend a scheduled class, kindly call or text 24 hours in advance to advise us of your cancellation; otherwise, your appointment will be charged at 50% of the normal rate. *Registered sessions will still be charged, but the courtesy of informing your instructor of your absence is recommended.

 

• If you provide less than two hours notice or do not show up for your scheduled appointment, you will be charged the full amount for that session.